Senior Business Analyst

Role Description

– Interface with the business client to understand business needs and requirements, and to help develop and maintain the client relationship;
– Develop business cases, requirements, use cases, test plans, test strategies, test cases, and operational procedures and plans;
– Maintain a comprehensive chronological trail of requirements and agreements and actively contribute to the project change control process. Document and manage issues and actions;
– Provide overall support to ensure the successful design, testing, and implementation of applications that support the business unit, also, provide support in developing training materials and conducting training;
– Document and manage issues and actions for IT applications and projects;
– Prepare and make presentations using MS PowerPoint and Visio to project stakeholders and management;
– Evaluate applications and IT environments, and analyze gaps between current and desired states;
– Propose recommendations based on industry best practices.

Role Requirements

Required Qualifications and Experience:

  • 5+ years of relevant technical and business work experience. Experience in Financial, Banking, or Accounting Systems (especially in Loan Origination, Loan Servicing systems) is a key requirement;
  • Bachelor’s degree in Computer Science, Information Systems, or Finance/Accounting;
  • Extensive experience as a Business Analyst for a large financial institution working with teams in different time zones;
  • Knowledge of business analysis best practices (such as BABOK) and ability to effectively apply them;
  • Experience in the design, development and implementation of large systems;
  • Extensive experience in gathering business requirements and developing functional specifications with special emphasis on use cases, defining test cases, and providing user training and support;
  • Extensive experience with various system development lifecycle methodologies and tailoring the artifacts to those methodologies;
  • Experience with BPM tools like iGrafix, PEGA and Cordys is a plus;
  • Knowledge and experience in COTS implementation as BA/BSA on COTS Loan Systems projects;
  • Strong process analysis skills and ability to suggest improvements for efficiency and effectiveness of solutions based on industry best practices;
  • Ability to work directly with clients and management without supervision and to facilitate and navigate discussions with stakeholders to ensure clarity, prioritization, and consensus;
  • Proven conceptual, analytical, and judgmental skills;
  • Excellent verbal and written communication skills and ability to communicate well with all levels, technical as well as non-technical stakeholders;
  • Leadership skills and ability to work well with diverse team members, often in multiple locations;
  • Excellent personal organization skills and ability to take things to closure without follow-ups;
  • Experience in project management/coordination.

Desired Skills and Abilities (not required but a plus):

  • Knowledge of Business Intelligence tools;
  • Knowledge of ITIL, service, and process management;
  • Certificate such as IIBA, ITIL Foundation, etc.

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