Cloud Support Engineer with DB experience 24/7 Team

Role Description

– Solve problems related to our client’s business critical services
– Ensuring landscape integrity, security, stability, and system availability
– Engage in software performance analysis and system tuning
– Build automation with the goal of automating response to all non-exceptional service conditions
– Ability to communicate effectively; interpret policy, procedures and data; maintain emotional control under stress
– Ability to estimate, prioritize and organize tasks effectively
– Ability to make decisions assessing all relevant factors
– Constant demonstration of proactive attitude
– Identify problems and proactively suggest problem resolution
– Follow, learn and put to use new skills and knowledge brought about by
– rapidly changing information and/or technology
– Emphasize on results and is goal oriented
– Ability to elaborate on and handle project requirements appropriately
– Responsive to the demands of employees and supervisors; open to feedback
– Adhere to the business ethics and the established internal rules
– Reliable

Position Requirements

2.5 + years of relevant experience

Technical University Degree

Strong understanding of cloud technologies and related processes

Experience with network architecture, e.g. TCP/IP, UDP, ICMP, etc., MAC addresses, IP packets, DNS, OSI layers, and load balancing

Experience working with Unix systems from Kernel to Shell

Stellar communication skills – precise, based on facts

Experience in Java, C++, Python, Go, or scripting experience in Shell and Perl is a strong advantage

Ability to quickly analyze technical problems

Fluency in English

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Benefits

Career development

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Company benefits