Bachelor’s degree in Computer Science, Management Information, or Electrical Engineering
Must have 5+ years of hands-on experience in working with ServiceNow Discovery and Service Mapping.
Demonstrated experience must include Discovery and Service Mapping related activities such as CI identification and reconciliation rules (identification reconciliation engine), creating discovery schedules, reviewing and troubleshooting discovery and service mapping logs, and creating new or modify existing patterns.
Must have 5+ years of demonstrated hands-on experience in the discovery of Cloud resources (AWS and Azure) not limited to Cloud Storages, Cloud Functions, Cloud APIs, Cloud Containers, serverless components, etc.
Must have demonstrated experience and completed the service mapping of at least 50 large and complex applications in the Cloud (PaaS, IaaS) and hybrid application hosting model including development of custom patterns and/or modifying out-of-the-box patterns
In-depth knowledge of Web and Application Servers, Load Balancers, Databases, and Virtualization (WebSphere, MQ, IIS, Apache, VMware)
Intermediate Windows and Unix administration skills.
Demonstrated knowledge with network concepts (routers, switches, firewalls, NAT, load balancing)
Demonstrated knowledge with XML and JSON/script language concepts.
Demonstrated knowledge with CyberArk as external ServiceNow credential store.