24/7 XperIT Support – Managed L2 DevOps Services for Azure Enterprise Services Bus & Unified Communications

24/7 XperIT Support – Managed L2 DevOps Services for Azure ESB & Unified Communications

Business Challenge

Our client required monitoring and support services for their Azure based Enterprise Services Bus (ESB) solution as well as their Unified Communications (UC) infrastructure. The customer requested the cooperation of BULPROS, whose main tasks were to build a team of Azure Operations experts and to provide Office 365 Managed Service.

Solution

Technologies: Microsoft Azure ESB, Cosmos DB, Microsoft Office 365, Microsoft Exchange Online, Microsoft SharePoint Online, Azure AD Connect

Value Delivered

  • Stable and reliable IT operations
  • Continuous service improvement
  • Transparent SLA and KPI reporting
  • Predictable costs of operation