Office 365 Operations and Support2020-11-04T14:42:57+00:00

Office 365 Operations and Support

We provide Cloud strategy consulting aligned with your specific business environment

Challenge

As companies migrate to Office365, many operations and supporting services are mixed, scrambled and changed beyond what we were used to. Office365 applications are mostly end-user apps, but there are things like Active Directory, Exchange, SharePoint and even Voice/Chat communication, that were traditionally considered DataCenter systems. And all of a sudden, customers now need to merge part of the DataCenter IT team and part of the User Support IT team or even build a completely new team

We provide Cloud strategy consulting aligned with your specific business environment

Solution

BULPROS helps customers use the full potential of Office 365 while keeping administrative overhead at a minimum by providing the right mix of expertise, processes and tools. Our customers can benefit from user training and support, day-to-day operations and strategic planning to ensure their users and collaboration platform work efficiently. 

Setup and Migration 

  • Office 365 Tenant setup 
  • Domain preparation and Setup 
  • E-mail routing and Exchange Online Protection 
  • Import/Sync users from existing directory 
  • E-mail migration to Exchange Online 
  • MS Teams migration and dial-in conferencing 
  • SharePoint and OneDrive setup 
Learn more

User & Group Management 

  • Single Sign-On through ADFS 
  • Maintaining user consistency in a Hybrid environment through DirSync or other tools 
  • Account Management – create/delete/change/disable accounts in compliance with internal rules and regulatory requirements 
  • Password Management – create/reset/change passwords in compliance with internal rules and regulatory requirements  
  • Authorization Management – Managing Groups and corresponding rights and entitlements on the different systems – Exchange, SharePoint, Teams, etc. 
Learn more

Platform and User Support 

  • Platform Productivity – ensuring all components are running as expected and in an optimized mode 
  • Platform Аvailability – ensuring user access to the platform and support in resolving related issues 
  • Quota Management – applying and managing user quotas 
  • Data Protection – ensuring the availability of data that can be restored in case of accidental or malicious data loss 
  • Cyber Security Policies – enforcing cyber security best practices and applying customer-specific rules and policies 
  • Mobile Device Management – synchronization with mobile devices  
Learn more

Office 365 Operations and Support

Office 365 Tenant setup 

Domain preparation and Setup 

E-mail routing and Exchange Online Protection 

Import/Sync users from existing directory 

E-mail migration to Exchange Online 

MS Teams migration and dial-in conferencing 

SharePoint and OneDrive setup 

Get Started

Single Sign-On through ADFS 

Maintaining user consistency in a Hybrid environment through DirSync or other tools 

Account Management – create/delete/change/disable accounts in compliance with internal rules and regulatory requirements 

Password Management – create/reset/change passwords in compliance with internal rules and regulatory requirements  

Authorization Management – Managing Groups and corresponding rights and entitlements on the different systems – Exchange, SharePoint, Teams, etc. 

Get Started

Platform Productivity – ensuring all components are running as expected and in an optimized mode 

Platform Аvailability – ensuring user access to the platform and support in resolving related issues 

Quota Management – applying and managing user quotas 

Data Protection – ensuring the availability of data that can be restored in case of accidental or malicious data loss 

Cyber Security Policies – enforcing cyber security best practices and applying customer-specific rules and policies 

Mobile Device Management – synchronization with mobile devices  

Get Started

Benefits

Cloud and Support Services benefits

Experience

In us you will find a trusted partner who understands the needs of your business and customers and knows how to address them. 

Cloud and Support Services benefits

Smooth Operator

Having the right partner to operate your environment is crucial for the user experience and effectiveness of collaboration.

Cloud and Support Services benefits

Security 

Protection against cybercrime is a combination of tools, processes and people, and we are here to help you manage them in your Office365 setup and operations.

Cloud and Support Services benefits

Productivity 

A working environment with proper support for your people improves business productivity.

Cloud and Support Services benefits

Reduced Cost

Instead of investing in building a 24/7 team, utilize our existing team and experience to effectively support your business.   

Cloud and Support Services benefits

24/7 Service

Our services are available to meet your business needs.

Benefits

Cloud and Support Services benefits

Experience

In us you will find a trusted partner who understands the needs of your business and customers and knows how to address them. 

Cloud and Support Services benefits

Smooth Operator

Having the right partner to operate your environment is crucial for the user experience and effectiveness of collaboration.

Cloud and Support Services benefits

Security

Protection against cybercrime is a combination of tools, processes and people, and we are here to help you manage them in your Office365 setup and operations.

Cloud and Support Services benefits

Productivity 

A working environment with proper support for your people improves business productivity.

Cloud and Support Services benefits

Reduced Cost

Instead of investing in building a 24/7 team, utilize our existing team and experience to effectively support your business.   

Cloud and Support Services benefits

24/7 Service

Our services are available to meet your business needs.

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